All guides / Utility & Settings

Account PIN

Command: .pin

Type .pin and press Set PIN.
Click your PIN on the number pad (4 to 8 digits), press OK
then click it again to confirm.
The PIN starts protecting your account 48 hours later. Until then Cancel PIN removes it without asking for anything.

With a PIN, a login from a network you have not unlocked in the last 30 days freezes the character: it is invisible, cannot be hurt, and cannot do anything until the PIN is entered.
Not entered within 120 seconds: you are disconnected.
A network means your internet provider range (the first 2 numbers of your IP). Playing from home every day never asks again, a thief on another network always does.
Deleting a character from the character list is also refused from a network that is not trusted.

The pad only sends which button you pressed, never the digit, and the digits move after every click - a keylogger cannot learn the PIN.
Pick something that is not your birthday or your password.
A thief with your password but not your PIN gets nothing: no trade, no store, no mail, no auction, no drops.

Wrong PIN

You get 5 tries. After that you are disconnected and that connection is locked out of PIN entry for 5 min, then 30 min, then 24 h (each repeat is longer).
After 15 wrong tries in 24 hours from all places together, PIN entry from unknown networks is blocked for 24 hours.
Next time you log in from a trusted network you are told how many wrong tries were made, when and from which network.

Forgot the PIN? Staff can remove it with a command. Contact them on Discord and be ready to prove the account is yours - they cannot see the PIN.
Nobody can reset it from inside the game on their own, so a thief cannot do it either.

Change PIN and Remove PIN ask for the current PIN first.
Always ask asks for the PIN at every login, even from your usual network - use it on a shared connection or an internet cafe.
Forget Networks empties the trusted list, so the next login from anywhere asks again (the Trusted tab lists them).
Every login shows a chat line with your previous login time and network, with or without a PIN.

Trusted networks expire 30 days after the last time you typed the PIN there.
A PIN set on an account you do not use is only protecting it from the 48-hour mark: every login in between shows a notice with a cancel button, so a PIN set by a thief can be cancelled by the owner.

If you see "a PIN was set on this account" and it was not you: press Cancel PIN, then change your password.

All guides / Utility & Settings

Command: .pin

Type .pin and press Set PIN.
Click your PIN on the number pad (4 to 8 digits), press OK
then click it again to confirm.
The PIN starts protecting your account 48 hours later. Until then Cancel PIN removes it without asking for anything.

With a PIN, a login from a network you have not unlocked in the last 30 days freezes the character: it is invisible, cannot be hurt, and cannot do anything until the PIN is entered.
Not entered within 120 seconds: you are disconnected.
A network means your internet provider range (the first 2 numbers of your IP). Playing from home every day never asks again, a thief on another network always does.
Deleting a character from the character list is also refused from a network that is not trusted.

The pad only sends which button you pressed, never the digit, and the digits move after every click - a keylogger cannot learn the PIN.
Pick something that is not your birthday or your password.
A thief with your password but not your PIN gets nothing: no trade, no store, no mail, no auction, no drops.

You get 5 tries. After that you are disconnected and that connection is locked out of PIN entry for 5 min, then 30 min, then 24 h (each repeat is longer).
After 15 wrong tries in 24 hours from all places together, PIN entry from unknown networks is blocked for 24 hours.
Next time you log in from a trusted network you are told how many wrong tries were made, when and from which network.

Forgot the PIN? Staff can remove it with a command. Contact them on Discord and be ready to prove the account is yours - they cannot see the PIN.
Nobody can reset it from inside the game on their own, so a thief cannot do it either.

Change PIN and Remove PIN ask for the current PIN first.
Always ask asks for the PIN at every login, even from your usual network - use it on a shared connection or an internet cafe.
Forget Networks empties the trusted list, so the next login from anywhere asks again (the Trusted tab lists them).
Every login shows a chat line with your previous login time and network, with or without a PIN.

Trusted networks expire 30 days after the last time you typed the PIN there.
A PIN set on an account you do not use is only protecting it from the 48-hour mark: every login in between shows a notice with a cancel button, so a PIN set by a thief can be cancelled by the owner.

If you see "a PIN was set on this account" and it was not you: press Cancel PIN, then change your password.